France's largest airport and the main hub of Air France and the SkyTeam alliance, Paris-Charles de Gaulle (Roissy) also hosts a great many foreign airlines. Regulation (EC) No 261/2004 applies to any flight departing from this airport, whatever the nationality of the airline operating it. VolClaim checks your eligibility free of charge and handles your entire claim with the airline concerned. You pay nothing upfront, and you only pay if we obtain your compensation.
✓ Content checked by the VolClaim editorial team · Last check: 16 September 2026 · Sources: Regulation (EC) No 261/2004, UK261, official airline addresses
Whichever airline operated the flight, unless a proven extraordinary circumstance applies (extreme weather, air traffic control strike, security risk).
In particular if you were notified of the cancellation less than 14 days before departure, without a satisfactory re-routing being offered.
If you were denied boarding against your will at Roissy-Charles de Gaulle despite a valid booking and presenting yourself on time.
If the delay of a first flight makes you miss a connection booked on a single ticket at the CDG hub, resulting in an overall delay of 3h or more.
| Flight distance | Minimum delay on arrival | Compensation |
|---|---|---|
| Up to 1,500 km | 3 hours | 250 € |
| Intra-EU flights over 1,500 km, and other flights of 1,500 to 3,500 km | 3 hours | 400 € |
| Over 3,500 km (excluding intra-EU flights) | From 3 h to less than 4 hours | 300 € |
| Over 3,500 km (excluding intra-EU flights) | 4 hours or more | 600 € |
Scale set by Article 7 of Regulation (EC) No 261/2004, applicable to flights departing from Paris-Charles de Gaulle covered by the European rules (see conditions above).
Yes. Article 3.1(a) of Regulation (EC) No 261/2004 applies to any flight departing from an airport in the European Union, whatever the nationality of the airline operating it. A delay of 3h or more on arrival entitles you to compensation of €250 to €600 depending on the distance, unless a proven extraordinary circumstance applies.
CDG is the main hub of Air France and the SkyTeam alliance, and also hosts many foreign airlines (European and international). Whichever airline operated your flight departing from CDG, Regulation 261/2004 applies if the flight did depart from this airport.
VolClaim identifies the airline that operated your flight, checks your eligibility under Regulation 261/2004 and submits your claim through that airline's official claim channel, never via a generic or guessed email address.
2 minutes is all it takes. Free check, no obligation.