Missed connection

Missed connection because of a delayed first flight? Get up to €600

If the delay of a first flight made you miss a connection booked on a single ticket, and the final delay at your destination is 3 hours or more, you are entitled to compensation — even if the delay of the first flight, taken on its own, was less than 3 hours. This is the principle laid down by the Folkerts judgment of the Court of Justice of the European Union (2013). VolClaim checks your eligibility free of charge and handles your entire claim. You pay nothing upfront, and you only pay if we obtain your compensation.

✓€0 if no compensation is obtained
✓25% commission stated upfront (incl. VAT)
✓Based on European law (EU261 / UK261)

Potential compensation

250 € – 600 €
Depending on the total journey distance — CJEU case law, Folkerts judgment (2013)

✓ Content checked by the VolClaim editorial team · Last checked: 16 September 2026 · Sources: Regulation (EC) No 261/2004, UK261, CJEU case law (Folkerts judgment)

What matters for your eligibility

Key condition

A single booking for both flights

The two (or more) flights must be booked together, on the same ticket/booking, for the link between them to be recognised by the regulation.

Final delay

It is the delay at the final destination that counts

Even if the first flight is only 40 minutes late, if this makes you miss your connection and you arrive 3 hours or more late at your final destination, compensation is owed (Folkerts judgment, CJEU 2013).

Distance

Distance calculated on the whole journey

The compensation amount is calculated on the total distance between the initial point of departure and the final destination, not just on the delayed segment.

Caution

Separate tickets: care needed

If you booked the two flights separately (separate tickets, different bookings), the link between them is in principle not recognised — each flight is treated independently for eligibility.

Frequently asked questions about missed connections

I missed my connection because the first flight was delayed: am I entitled to compensation?

Yes, if both flights were booked on a single ticket (same booking) and the total delay on arrival at the final destination is 3 hours or more. This was confirmed by the Court of Justice of the European Union in the Folkerts judgment (2013): it is the final delay, not just the delay of the first flight, that counts.

And if the two flights were booked separately (different tickets)?

If you booked two separate tickets (for example with two different airlines, without a single booking), the link between the two flights is in principle not recognised by the regulation: each flight is treated independently. It is therefore important to book your connections on a single booking whenever possible.

How much can I receive for a missed connection?

Between €250 and €600 depending on the total distance of the booked journey, calculated as the crow flies between the first point of departure and the final destination: €250 up to 1,500 km, €400 between 1,500 and 3,500 km, €600 beyond 3,500 km.

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